1. Same day shipping, worldwide.
Conventional companies often take several days to ship products after an order is placed. KEYENCE prides itself on its ability to ship the same day a product is ordered, regardless of location, to help customers efficiently manage inventory and quickly respond during emergencies. KEYENCE is committed to providing this same level of reliable service anywhere in the world.
* Excluding certain products and regions.
2. When in need, support and replacement units are delivered quickly.
KEYENCE provides a comprehensive level of service that is associated with its direct sales approach*1 and has earned an exceptional reputation for its after sales support. If problems arise, one of our factory automation professionals will respond quickly to ensure customers are not left waiting. Replacement units can also be delivered quickly*2 to help minimize losses and downtime in the event of a problem.
*1 Excluding certain countries. *2 Not available with certain models.
3. Seamless service transcending national boarders.
The same standard of technical support is available anywhere in the world with numerous KEYENCE technical and sales offices located throughout the globe. On-site services are also available to provide top notch consultation and support. For projects that span across multiple countries, information can be easily shared between KEYENCE technicians and sales staff in these different countries. Providing this level of support around the world is another one of KEYENCE's great advantages.
Have you already decided on your sensors? We are standing by to help, and ready to act quickly for you!