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Repair Service Request

KEYENCE Deutschland GmbH

Siemensstraße 1, D-63263 Neu-Isenburg
Phone: +49 (0) 6102 / 3689 – 333
E-mail: repair@keyence.de

Dear Customer,

In order to ensure a prompt response to your request please enter your information into the following form. After you submit the form, KEYENCE will review the information and contact you as soon as possible about the next steps to resolve your problem. Please do not send products to our warehouse or the repair department without prior authorisation.

If you have additional questions, please contact our Repair department:

E-mail: repair@keyence.de
Tel: +49(0)6102/3689–333

Company (required)

Contact Person (required)

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city (required)

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zip code (required)

phone number (required)


E-mail address (required)

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Your Customer Number

Product(s) Please fill in at least one of the boxes below. (required)

Head or Camera

Serial Number(s)

Head or Camera

Purchase Date

Detailed error description (required)